Terms and Conditions - Garden Maintenance Shepherds Bush
Welcome to Garden Maintenance Shepherds Bush. These Terms and Conditions govern your use of our garden maintenance services. By engaging our services, you agree to comply with and be bound by the following terms.
1. Services Provided
We offer a comprehensive range of garden maintenance services, including but not limited to:
- Mowing and edging lawns
- Pruning and trimming shrubs and trees
- Weeding and bed maintenance
- Planting and landscaping
- Garden clean-up
2. Scheduling and Availability
Our services are available throughout Shepherds Bush and the surrounding areas. We strive to accommodate your preferred schedule; however, availability may vary based on demand and seasonal factors.
2.1 Booking Appointments
Appointments can be booked via phone or email. We recommend scheduling services at least two weeks in advance to ensure availability.
2.2 Rescheduling and Cancellations
If you need to reschedule or cancel an appointment, please notify us at least 48 hours in advance. Failure to do so may result in a cancellation fee.
3. Payment Terms
Payments for our services are due upon completion of the work unless otherwise agreed upon in writing. We accept various payment methods, including cash, credit/debit cards, and bank transfers.
3.1 Invoices
Invoices will be provided detailing the services rendered and the associated costs. Please ensure all invoices are settled within 14 days of receipt.
3.2 Late Payments
Late payments may incur interest charges as stipulated by local regulations. We reserve the right to suspend services until outstanding payments are cleared.
4. Customer Responsibilities
To ensure the smooth provision of our services, customers are expected to:
- Provide access to the property at agreed-upon times
- Inform us of any specific requirements or restrictions
- Ensure that pets are secured during maintenance activities
5. Liability
While we take all necessary precautions, Garden Maintenance Shepherds Bush is not liable for:
- Damage resulting from pre-existing conditions
- Unforeseen hazards encountered during service
- Loss or damage to personal property unless caused by our negligence
5.1 Insurance
We maintain appropriate insurance coverage to protect against accidental damage during service delivery. Proof of insurance can be provided upon request.
6. Use of Materials
All materials and plants supplied by Garden Maintenance Shepherds Bush remain our property until full payment is received. Customers are granted a non-transferable license to use these materials for garden maintenance purposes.
7. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Changes will be communicated to customers via email or through our service platform. Continued use of our services constitutes acceptance of the updated terms.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in this region.
9. Termination
Either party may terminate the service agreement with written notice under the following circumstances:
- Breach of Terms and Conditions
- Continuous non-payment
- Mutual agreement to terminate
9.1 Effects of Termination
Upon termination, any outstanding payments must be settled immediately. All materials provided will either remain on the property or be returned, as agreed upon by both parties.
10. Confidentiality
We are committed to maintaining the confidentiality of all personal and property information provided by our customers. Information will not be shared with third parties without explicit consent, except where required by law.
11. Force Majeure
Garden Maintenance Shepherds Bush shall not be held liable for any failure to perform obligations due to causes beyond our reasonable control, including but not limited to natural disasters, acts of government, or other unforeseen events.
12. Intellectual Property
All content, designs, and methodologies used in providing our services are the intellectual property of Garden Maintenance Shepherds Bush and are protected by applicable laws.
13. Feedback and Complaints
We value customer feedback and strive to address any complaints promptly. Please contact us within 7 days of experiencing an issue to facilitate resolution.
14. Severability
If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
15. Entire Agreement
These Terms and Conditions constitute the entire agreement between the customer and Garden Maintenance Shepherds Bush, superseding any prior agreements or understandings.